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Terms of Purchase

Terms of Purchase

By purchasing from this site you agree to the following terms:


The Charlotte Area Transit System assumes no responsibility for lost passes. The defacing of information or reproduction of passes is illegal. No refunds or exchanges allowed. All pass sales are final.

All customers purchasing a pass through the Corporate Partners site, also known as the Employee Transportation Coordinator (ETC) program, must be employed by a business or organization enrolled in the ETC Program. All pass orders for Corporate Partners through the ETC Program must be received no later than 11:59 p.m. on the 15th of the month. Customers will receive their order from their employer or designated agent after the 23rd of the month.

Customers purchasing and riding with a Senior/ADA pass of any type must be at least 62 yrs. of age and have a Transit ID or Medicare Card. Customers riding with a STS pass or ticket must be certified to ride the service per the Americans with Disabilities Act (ADA).

Failure to possess a valid ticket or pass could result in a citation of at least $50 and you may face a class 3 misdemeanor charge.

All information entered will only be used for processingyour payment or service analysis and will not be shared with any third parties for other uses. All payments are securely processed by First Data/Payeezy Corporation, an independent service provider.

Use is subject to all rules and regulations approved by the Charlotte Area Transit System.

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